Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Gas Fireplace Repair in West Palm Beach: What to Know First
Olympia Chimney gas fireplace repair in West Palm Beach starts with a real diagnosis, not a guess. We service Olympia vented and vent-free gas log sets, gas inserts, and the burner assemblies that keep them running, with most repairs completed in a single visit once parts are confirmed. Call (728) 203-8687 and we’ll give you a straight answer on what’s wrong, what it costs to fix, and whether it can safely wait.
This page is for West Palm Beach homeowners who own an Olympia Chimney product and want a repair company that knows the brand’s quirks without being tied to the manufacturer’s script. As an independent Olympia Chimney service provider, we’ll tell you what the factory won’t and fix it right the first time.
How Olympia Chimney Products Fail – and How We Fix Them
Olympia builds solid gas fireplace components, but West Palm Beach humidity and salt air create failure patterns we see repeatedly. Here’s what crosses our workbench most often:
- Olympia vent-free log sets with pilot assembly failures. The thermocouple on older Olympia vent-free sets corrodes faster in coastal humidity than manufacturers expect. We replace the thermocouple or full pilot assembly, then verify millivolt output before calling the job done.
- Olympia gas log burner ports clogged with soot and spider debris. West Palm Beach spiders love gas burner venturis. We pull the burner, clean every port with proper-sized brushes, and clear the venturi throat so the flame burns clean and blue again.
- Olympia gas insert igniter modules that click without lighting. The spark electrode gap drifts out of spec or the module itself fails. We test resistance and gap, replace what’s actually dead, and avoid throwing parts at the problem.
- Olympia millivolt wall switches and remote receivers losing connection. Humidity corrodes contact points. We clean or replace switch terminals, reprogram remotes to the receiver, and test signal strength from across the room.
- Olympia ceramic fiber logs cracked from thermal cycling. These logs are cosmetic, not structural, but cracks expand with every heat cycle. We source correct-model replacement logs when owners want the original look restored.
Ruben Castellano has seen enough Olympia burners torn down to know that most “dead” fireplaces need a $30 part and an hour of labor, not a $1,200 replacement. We show you the failed part before we replace it.
Styles & brands we work with





Our Olympia Chimney Gas Fireplace Repair Process
- 1
You call, a live person answers. We ask what the fireplace is doing or not doing, then schedule a visit with the technician’s name and photo sent to you before we arrive.
- 2
Identity verified at the door. Your technician shows a photo ID badge before stepping inside. No exceptions, per the Threshold Standard we’ve kept since 2002.
- 3
Diagnostics with the gas off. We inspect the pilot assembly, burner, valve, wiring, and venting. We test line pressure and millivolt output where applicable.
- 4
Written price before any work. We tell you what’s failed, what the fix costs, and whether OEM or quality aftermarket parts make sense for your Olympia Chimney model. You approve it in writing first.
- 5
The repair and verification. We replace what’s failed, reassemble, and run the fireplace through multiple ignition cycles and a safety shutdown test.
- 6
Written guarantee and cleanup. We leave the hearth cleaner than we found it, walk you through what we did, and hand you the guarantee in writing.
See the difference
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After
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After
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AfterWhat Olympia Chimney Gas Fireplace Repair Costs in West Palm Beach
Here are the real ranges we quote daily for Olympia Chimney gas fireplace work in West Palm Beach:
- Service call and diagnostic: $89 – $149, waived if you proceed with the repair
- Thermocouple or thermopile replacement: $180 – $340
- Pilot assembly replacement: $220 – $410
- Gas valve replacement: $380 – $750
- Full burner cleaning and adjustment: $150 – $280
- Remote receiver or wall switch replacement: $120 – $260
What moves the price: which Olympia Chimney model you own, whether the part is long-discontinued, and how much disassembly the burner setup requires. We use OEM Olympia parts when they’re reasonably available and tell you plainly when a quality aftermarket part does the same job for less. Call (728) 203-8687 for an exact quote before anyone books a second visit.
Why West Palm Beach Homeowners Call Alcott Chimney West Palm Beach for Olympia Chimney Work
We fix Olympia Chimney fireplaces with the same certainty we bring to every job. Every repair carries a written guarantee: if it fails within 365 days, the second visit is free. The 365-Day Done Right Promise isn’t a tagline, it’s what we’ve put in writing since the day Ruben Castellano started running crews in West Palm Beach.
You’ll also get the Threshold Standard on every visit: a background-checked, identity-verified technician whose name and photo you received before the doorbell rang. And when an Olympia Chimney part is discontinued or overpriced, we carry professional alternatives like DuraFlex, HeatShield, and Gelco so you’re never stuck waiting on a backordered factory part. If I wouldn’t put it in writing, I won’t say it to your face, and the other way around.
FAQs
No. Independent repair using compatible parts does not void your Olympia Chimney warranty under federal right-to-repair protections, and we use OEM parts whenever they’re the right call for your model. We’ll flag any repair that touches a covered component before work starts.
Most Olympia Chimney gas fireplace repairs are completed in 60 to 90 minutes once the technician confirms the failed part. If we need to order a discontinued Olympia component, that adds 3 to 10 business days, and we’ll tell you before you approve anything.
Yes. We service both Olympia vent-free gas log sets and vented gas log configurations, including pilot assemblies, burners, valves, and remote controls. Vent-free sets get additional attention to oxygen depletion sensor function during every repair.
Usually yes, if the fireplace body and gas line are sound. A $200 thermocouple replacement beats a $3,000 insert replacement, and we’ll tell you honestly when repair no longer makes financial sense. Call (728) 203-8687 and we’ll give you our straight assessment on the first visit.
If it fails within the 365-day guarantee period, we return free of charge and make it right. That guarantee is written, not spoken, and it’s been our standard on every repair since 2002.
Written by Ruben Castellano, Owner, Alcott Chimney West Palm Beach at Alcott Chimney West Palm Beach, serving West Palm Beach and nearby areas.