Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Chimney Inspection in West Palm Beach: What to Know First
We provide independent Famco chimney inspection in West Palm Beach, typically completing a Level 1 inspection the same week you call and a Level 2 camera inspection within 7 to 10 days. A standard Level 1 Famco inspection runs $149 to $249, and a full Level 2 with video scanning runs $299 to $449 before any repairs are discussed. If you own a Famco fireplace, stove insert, or venting system and need an inspection for a home sale, insurance claim, or just peace of mind after years of use, call us at (728) 203-8687. This page is for West Palm Beach homeowners who want straight answers about what their Famco system needs and what it doesn’t.
How Famco Products Fail – and How We Fix Them
Famco makes solid equipment, but after two decades of inspecting their products in South Florida homes, we’ve learned exactly where they wear. Here are the five failure modes we see most often in West Palm Beach, and what we do about each one.
- Famco direct-vent fireplaces: failed glass gaskets. On Famco’s direct-vent units, the glass gasket rope flattens and hardens over three to five years in Florida’s humidity, letting room air into the combustion chamber. The symptom is a lazy yellow flame or soot building on the glass faster than it used to. We replace the gasket with an OEM-spec rope and run a smoke test to confirm the seal.
- Famco vent-free gas logs: clogged burner ports. Vent-free Famco logs pull combustion air from your living space, and West Palm Beach homes with pets, ceiling fans, or nearby beach air push a lot of dust through those tiny burner ports. Spiders love venturi tubes too. You’ll see uneven flame, a smell that won’t clear, or a burner that pops on ignition. We pull the logs, brush every port, test the oxygen depletion sensor, and clean the thermocouple. Labor runs $129 to $189 depending on how far the unit has to come apart.
- Famco venting termination caps: rust-through at the storm collar. This is one we see on older Famco installations along the Intracoastal side of West Palm Beach. Salt air eats the storm collar and cap flashing faster than the pipe itself, and once the collar rusts through, water tracks down the outside of the flue. You’ll see staining on the pipe or ceiling below. We replace the collar and cap with galvanized or stainless, and reseal everything. If the homeowner asks, a stainless swap is the move near salt water.
- Famco multi-sided fireplaces: warped refractory panels. Famco’s see-through and peninsula units run hot, and the refractory brick panels on the inside eventually crack or bow. You might hear a ticking sound as panels expand and contract, or see hairline cracks that widen over a season. Left alone, a cracked panel lets heat hit the metal firebox shell directly. We measure the panel, order the correct Famco replacement, and re-bed it with high-temp refractory cement.
- Famco gas valve and millivolt systems: weak thermopile output. On older Famco gas fireplaces with standing pilot lights, the thermopile gradually puts out less millivoltage until the unit won’t stay lit or the wall switch becomes unreliable. A reading below 350 millivolts confirms it. We test, replace the thermopile or valve as needed, and explain exactly why the part failed before we quote it.
Worth saying plainly: some of these jobs are small, and some are not. Ruben Castellano’s rule is simple. If it’s safe and working, we tell you to leave it alone. If it’s not, we show you the camera footage before we talk money.
Styles & brands we work with





Our Famco Chimney Inspection Process
Here’s what happens when you schedule a Famco chimney inspection with Alcott Chimney West Palm Beach.
- 1
You call (728) 203-8687 and speak to a person. Not a voicemail, not a call-back. We’ll ask about your Famco unit, what you’re seeing, and whether this is for a home sale or routine maintenance.
- 2
You get your technician’s name and photo before we arrive. Every Alcott tech is background-checked, identity-verified, and uniformed. You’ll know exactly who’s at your door and can ask to see their photo ID badge before they step inside.
- 3
We inspect the full Famco system. That means the firebox, burner, logs, gas valve, venting pipe, termination cap, and the chimney chase if you have one. For Level 2 inspections, we run a video camera through the entire flue and show you the footage on the spot.
- 4
We hand you a written price before any work starts. If we find something worth fixing, you’ll see a line-item quote in writing. No surprise charges at the end. Ever.
- 5
We do the repair with correct parts. We use OEM Famco components where they matter for safety and fit, and quality aftermarket options when they’re genuinely equivalent and save you money. We’ll tell you which is which and why.
- 6
We test, clean up, and put it in writing. Every repair carries a written guarantee under our 365-Day Done Right Promise. If it fails within a year, the second visit is free.
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AfterWhat Famco Chimney Inspection Costs in West Palm Beach
Here are the real numbers for Famco work in the West Palm Beach market. These are what we charge, not what some national franchise might quote you after a long sales pitch.
- Level 1 Famco inspection (visual, no camera): $149 to $249. Includes firebox, burner, venting, and pilot inspection, plus a written report.
- Level 2 Famco inspection with camera scan: $299 to $449. Required for home sales, after a chimney fire, or after major weather events. Includes full video documentation.
- Glass gasket replacement on a Famco direct-vent: $139 to $219 depending on the unit’s access.
- Burner port cleaning and pilot service: $129 to $189.
- Thermopile replacement: $169 to $259 parts and labor.
- Refractory panel replacement: $289 to $549 depending on panel size and whether we have to order it.
The honest variable is parts availability. Some Famco panel sizes and valve assemblies take five to ten business days to source. If your fireplace is decorative, no problem. If it’s your only heat source, we’ll tell you that upfront and plan accordingly. Call (728) 203-8687 and we’ll quote your exact Famco setup free.
Why West Palm Beach Homeowners Call Alcott Chimney West Palm Beach for Famco Work
We’re an independent Famco service provider, not an authorized dealer, and we like it that way. Our loyalty is to the homeowner, not to a manufacturer’s upsell program. When we inspect your Famco unit, we’re looking for what’s actually wrong, not for a reason to sell you a replacement fireplace. Ruben Castellano will tell you the same thing he tells every West Palm Beach customer: if it’s safe, keep using it. If it needs work, you’ll see proof on camera and get a written price before a single part is ordered. We carry DuraFlex liner systems, HeatShield resurfacing products, and Gelco coatings as backup when a Famco venting system is beyond repair and a retrofit is the better move. You get one company that knows the whole picture, not just one brand’s catalog.
FAQs
No. Independent inspection and maintenance using correct parts cannot legally void a Famco manufacturer’s warranty, and we document every service with photos and a written report that helps with any potential claim. As an independent provider, we’re not positioned to advise on the terms of your specific warranty, but we can walk you through what our report shows and what your next step should be.
We stock gaskets, thermopiles, thermocouples, burner tubes, and standard venting components that fit most Famco models. Specialty items like refractory panels and complete valve assemblies often have to be ordered, which typically takes five to ten business days in West Palm Beach. We confirm availability before scheduling any repair so you’re never left with a half-disassembled fireplace waiting on a part.
A Level 1 inspection takes 45 to 75 minutes. A Level 2 with full camera scan takes 90 minutes to two hours, longer if the unit hasn’t been serviced in years. We give you a specific arrival window when you book and tell you the technician’s name and show their photo before we knock.
That depends on the condition of the firebox shell, the valve, and the venting. If the shell is cracked, water-damaged, or rusted through, replacement is safer and often cheaper than patching. If it’s a failed thermopile, a gasket, or clogged ports, repair makes sense. We’ll show you camera footage and give you both numbers, in writing, with no pressure either way.
Small problems become big ones. A failing gasket leaks combustion gases into the room. A cracked refractory panel lets heat reach the steel shell and shorten its life. A clogged burner can cause flashback or delayed ignition. None of these announce themselves loudly. An annual inspection catches them while the fix is still cheap. Call (728) 203-8687 and we’ll get you scheduled.
Written by Ruben Castellano, Owner, Alcott Chimney West Palm Beach at Alcott Chimney West Palm Beach, serving West Palm Beach and nearby areas.